Services

One door for every telecommunications infrastructure matter in Terengganu.

As the state One Stop Agency (OSA), TCOMM coordinates, regulates and approves the development of telecommunications infrastructure and digitalisation — from strategic planning through to site approvals and permit renewals, before submission to the Local Authorities.

Main Scope · OSA Functions · PBT Coordination
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Main Scope of Services

What TCOMM delivers.

Five core services driving the development of telecommunications infrastructure and digitalisation across Terengganu — from the master plan to strategic advisory.

05 Core Services
Strategic Master Plan

Providing a strategic master plan for telecommunications and digitalisation development efforts in Terengganu.

Infrastructure Deployment

Spearheading the development and deployment of telecommunications infrastructure across the state through strategic partnerships with deployment partners and state government agencies.

Compliance & Standards

Ensuring all telecommunications infrastructure complies with relevant laws, regulations and guidelines, in accordance with industry best practices.

Site & Permit Coordination

Coordinating with government agencies, local authorities and landowners to secure site approvals, land acquisition and the permits required for the development and operation of new and existing telecommunications infrastructure.

Strategic Advisory

Advising and supporting the Terengganu State Government in achieving its infrastructure and digitalisation development goals.

One Door

Every matter flows through TCOMM.

Before reaching the Local Authorities, every telecommunications infrastructure application is coordinated and verified through TCOMM — one door between industry and government.

Step 01 · Applicant

Industry Players

Network Service Providers (NSPs), Network Facilities Providers (NFPs) and engineering consulting firms submit development applications.

NSPNFPConsultants
Step 02 · One Stop Agency

TCOMM

One Door · OSA

Reviews, coordinates, audits and issues support letters and confirmation — ensuring every application complies with state policies and guidelines.

ReviewSupportConfirmationAudit
Step 03 · Approval

Local Authorities

Applications endorsed by TCOMM are submitted to the PBT for consideration and final approval in line with local guidelines.

PBTConsiderationApproval

One door · one authority · for every metre of fibre and every tower in Terengganu

OSA Functions

Eleven One Stop Agency functions.

As Terengganu’s One Stop Agency, TCOMM holds eleven core functions — covering policy compliance, construction confirmation, industry–PBT liaison, audits, statistics and permit control for telecommunications infrastructure.

11 Functions

Ensuring that all telecommunications and digital infrastructure development complies with the policies, guidelines and laws set by the Terengganu State Government.

Issuing support letters and confirmation for all new infrastructure construction or the legalisation of existing infrastructure.

Acting as a liaison agency between industry players and the Local Authorities (PBT).

Conducting audit activities on telecommunications infrastructure across Terengganu.

Managing and maintaining statistical information on telecommunications infrastructure in Terengganu.

Coordinating annual permit renewals for telecommunications infrastructure in Terengganu.

Managing issues relating to telecommunications infrastructure operating without approval in Terengganu.

Reviewing and refining policies and guidelines from time to time to improve telecommunications infrastructure development.

Coordinating and supervising the construction of new telecommunications infrastructure across Terengganu.

Coordinating, controlling and approving the appointment of engineering consulting firms for telecommunications infrastructure development in Terengganu.

Coordinating land use applications for government land, government agency land, land under Section 62 of the National Land Code (KTN) and corporate-owned land for telecommunications infrastructure development.

Contact Us

Have an infrastructure project in Terengganu? Start with TCOMM.

Corporate Office
Tingkat 2, TD 1303, Jalan Sultan Zainal Abidin,
20000 Kuala Terengganu, Terengganu Darul Iman
Phone / Fax
+609 628 5747 · Fax +609 622 5847